Privacy Policy

We take your privacy seriously. This privacy statement explains how HK Ruikang Pharmaceutical Supply Chain Limited (collectively, "we," "us," or "our") collects, uses, shares, and processes your information.

Collection and Use of Personal Data

Personal data refers to information that can directly or indirectly identify you. This includes anonymous data linked to such identifying information. It does not include data that has been irreversibly anonymized or aggregated beyond individual identification.

Promoting Safety and Security

We adhere to principles of legality, legitimacy, and transparency, processing minimal data within a defined purpose scope. We employ technical and administrative measures to protect data security. Personal data helps verify accounts, monitor user activity, prevent fraud, and investigate suspicious or illegal actions or policy violations, based on our legitimate interest in ensuring the safety of our products and services.

What Personal Data We Collect

ⅰ. Data You Provide

We collect personal data you provide when using our products and services, such as when creating an account, contacting us, participating in surveys, or using support tools. For purchases, we collect payment data (e.g., card details) and billing, shipping, and contact information.

ⅱ. Data About Use of Our Services and Products

When you visit our websites, we may collect device type, unique identifier, IP address, operating system, browser type, usage data, diagnostic information, and approximate location (via GPS or IP) to improve our products and services.

How We Use Your Personal Data

We use personal data to provide, improve, and develop our products and services, communicate with you, offer targeted advertisements, and protect our business and customers.

ⅰ. Providing, Improving, and Developing Our Products and Services

We use personal data for data analysis, research, audits, and to administer contests or promotions, based on our legitimate interest in offering and improving our products and services.

ⅱ. Communicating With You

With your express consent, we may send marketing communications, inform you about account transactions, policies, and terms. You may opt out of marketing emails at any time. We may also share data with third-party partners for their marketing purposes, subject to your consent. We may personalize your experience and measure campaign effectiveness.

Note: You may withdraw consent for any of the above uses by contacting us.

Definition of Cookies

Cookies are small text files stored on web browsers. They are widely used to store identifiers and other information on devices. We also use similar technologies like device identifiers and stored data. In this statement, we refer to all such technologies as "cookies."

Use of Cookies

We use cookies to provide, protect, and improve our products and services, including personalizing content, measuring advertisements, understanding user behavior, and ensuring a safer experience. The specific cookies used may vary depending on the websites and services you use.

Disclosure of Personal Data

We may share personal data with strategic partners who work with us to provide products and services or assist in marketing. Data is shared only to improve our products, services, and advertising, not for third-party marketing purposes without your express consent.

Data Disclosure or Storage, Transfer, and Processing

ⅰ. Fulfillment of Legal Obligations

Due to mandatory laws in the European Economic Area (EEA) or your country of residence, we may process personal data to fulfill legal obligations. For EEA residents, processing is legitimized under Article 6(1) of the GDPR when consent is required.

ⅱ. For Reasonable Implementation or Application

We may share personal data with affiliated companies. In events like mergers, reorganizations, or business transfers, we may transfer personal data to relevant third parties. We may also disclose data to protect our rights, enforce terms, investigate fraud, or protect operations and users.

ⅲ. Legal Compliance and Security or Protect Other Rights

We may disclose personal data if required by law, legal process, litigation, or requests from public authorities. Disclosure may also occur for national security, law enforcement, or other issues of public importance.

Children

Our products and services are intended for adults. We do not knowingly collect, use, or disclose data from children under 16. If we learn we have collected such data, we will delete it promptly. Please contact us immediately if you become aware a child under 16 has provided personal data.

Your Rights

We take reasonable steps to ensure your personal data is accurate and up to date. You have the right to access, correct, delete, restrict, or object to processing of your data. You may also request a structured copy of your data or lodge a complaint with a data protection authority. To protect privacy, we may request identity verification before fulfilling requests. In some cases, legal requirements may prevent us from providing or deleting certain data. Contact us to exercise your rights; we will respond within 30 days.

Third-Party Websites and Services

Our websites, products, and services may contain links to third-party sites or services. We are not responsible for their privacy practices or content. This Privacy Statement applies only to data we collect. We encourage you to read third-party privacy policies before using their services.

Data Security, Integrity, and Retention

We implement reasonable technical, administrative, and physical security measures to safeguard your data against unauthorized access and ensure proper use. We retain personal data as long as necessary to fulfill the purposes outlined in this statement, unless a longer period is required or permitted by law.

Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect new technologies, industry practices, or regulatory requirements. Continued use of our products and services after changes take effect means you accept the revised statement. If you disagree, please refrain from using our products or services and contact us to close any account.

Minors' Privacy

We are committed to protecting the privacy of individuals under 18. We do not knowingly collect, use, or disclose personal information from minors. If we inadvertently collect such data, we will take reasonable steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us promptly.